by Angela Gerbert, BS, CCS, CDIP, CIC, COC, CPC-I
The post-COVID-19 world, whenever we finally get there, is likely to be different in ways that are hard to anticipate. Whatever disruption you are now facing, know that most of us, individually and our organizations, will survive.
I encourage each of you to make yourself that indispensable team player: the one who helps your organization to survive; the one who determines what needs to be done and gets it accomplished; the one who ensures that HIM is part of the future and able to contribute our essential skills in meaningful ways.
Consider these useful tips for dealing with change at work:
1. Recognize that you are not alone. Many coders have been furloughed, reassigned or are simply receiving less work to do. Take this time to reflect on your goals and start working your plan.
2. Replace fearful thoughts with something positive. You have experienced change in the past (remember ICD-10 implementation?) and you succeeded. Call on those same reservoirs of emotional strength to get you through this. How did you handle change in the past? What actions did you take? Training on new skills can be a positive step towards more flexibility in the future.
3. Embrace the change. Be part of the change. Realize that every change creates an opportunity to redefine your future. Volunteer for new assignments and responsibilities. Be part of the team driving the change.
4. Communication. Be proactive. Talk to your boss, your direct reports, your colleagues in other departments, and your friends in your professional association. Ask constructive questions to find out what is happening in their world. The more you know, the more options you will have.
5. Pay attention to your well-being. Focus on being strong, fit, healthy and resilient. Be calm and in control, make rational decisions. Exercise, eat well, breathe deeply and smile.
6. Have a sense of your own worth. Take stock of your value to your organization: your skills and knowledge and what you have accomplished in the past. Remind them that you are that indispensable team player.
7. Do your work. Do the work in front of you with a positive attitude. Accept new responsibilities for what they are: a vote of confidence in your ability to be part of the future.
Though often attributed to Charles Darwin, it was Leon Megginson who wrote: “It is not the strongest of the species that survives, nor the most intelligent, but the one most adaptable to change.”
I encourage you to embrace the changes around you. Stay well. Stay healthy.
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